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Back to the search for a replacement. The probably did not actually use the thing for more than 10 minutes.Anyway, steer clear. Like some others here, I thought this was THE thing I was looking for to both hold my iphone in place while driving, AND to charge it, and allow a hookup to the AUX port.Fortunately, I only got taken for $30 when it was on a sale here, as opposed to the laughable $80 MSRP they charged when it first came out.I won't go into the details as to why this unit is so bad, because it's been covered to death here by others (and one thing wrong with mine that hasn't been covered).won't stay connected to phone (even without a cover), arm loosens up after VERY little use, etc etc.making the whole thing worthless honestly.The bad thing is I spent a lot of time looking for just the right unit, and believed the decent rating that ilounge.com gave this. Never again will I trust one of their reviews.wow.
The quality is the worst I've ever seen. It shorts out, or becomes disconnected. The first one I had broke. I took it back to Best Buy and got a new one. Be forewarned. Seriously four broken, or stuck, WTF.2) Unlock Button that you push to unlock the ratchet mechanism rattles.
This seems like a great idea for your iPhone, and Kensington seems like a great company with quality products, but WOW. Took it back. The arm should be stiff to hold your iPhone in place. WTF.5) Music interruptions galore. Like 20 times in a row. The Best Buy associate brought out three more units and he broke two of them himself. they really missed the mark on this device. I loved this device when I first bought it, but then ran into problem after problem.
Nuff said.In summary, I think this is a GREAT idea, but very poorly executed. Hit a bump and you can hear your iPhone becoming unplugged, and plugged in again (ie the sound you hear when you plug it into your computer). Instead it rotates often while driving (hey look its the back of my iPhone) and droops to one side or the other (like a wet banana).4) Plug at the base poorly designed. Because of #4 above, this also means that you can be in the middle of your favorite song, rocking out, and bam. It is extremely noisy.
Horrible.6) Battery in the remote unit lasted about two weeks. I know there are better devices of this type available. Its stops playing, or worse one speaker will stop working (mono sound), or various electrical interferences from shorts in the electronics. Please read.List of Problems (Kensington LiquidAUX)1) Cradle Arms use a ratchet mechanism that is very brittle. Over time this plug wears out from use, and starts disconnecting ALOT.
Hello Kensington, did you test this out in an actual car.3) Cigarette Adapter arm is too flexible. Broke in the parking lot. You'll hear this thing rattling from Day 1.
How cool is that. It works perfectly and has a remote to boot. I was given a friend's old 3gen Ipod click wheel. Got this product so I could use the ipod in my truck without it sliding around on the dash.
It holds the iPod well, but the the connection does not hold. This product seemed perfect however it's poor quality and intermittent working condition fell short.
The clamps holding your phone are not very sturdy and difficult to unlatch to get your iPxxxx out. Or they got the one unit that happened to be DOA.Not the case here. If I was within the 30 day window, I would have returned them buth.I am not happy with this purchase. I really don't understand IndiaEnglish very well).
I know people don't like one star reviews and usually mark them as 'not helpful'. But I'd rather pay more and have something that actually works properly. I really wanted to like this product. I actually bought both the LiquidAUX kit and the Deluxe kit. Here's the problems:When the iPhone firmware was updated recently, it caused problems with the remote operating and the message that the product was not iPhone compatible. This after providing them with the serial number (written in illegible microscopic print inside the remote).To their credit, they told me they would send me two new remotes (or complete units.
After a short time most of the physical connections loosen up and you need to prop the business end of the adapter against something to keep it from falling.I bought both units in Lightning Deals so the price wasn't as bad as it could be. I should have them in 10 to 12 business days. This makes me think they probably have had a lot of problems with these products.My next gripes have to do with the different models:The standard LiquidAUX kit:They must be poorly assembled since the first time I used it it would cut out intermittently. The extension cable (which you need unless your cigarette lighter is right next to your mini plug socket) has the same problem, but not as bad.The Deluxe LiquidAUX kit:This unit relies on a tight fit in your lighter socket, or you won't be able to keep the thing upright. Okay, I checked the manufacturer's website and found their workaround. If I just touched the wires going into the power plug they would crackle and pop and had to be delicately positioned to work. One to use in my car and one on my motorcycle with my iPhone.I think they worked once or twice with some adjustments.
I didn't have to return the old ones, just trash them. Called Kensington tech support and they told me (in IndiaEnglish) to try replacing the batteries in remote. Often times they are right because people rate them with one star because the weren't shipped fast enough or some complaint not related to the product. The message did indeed go away, but the remotes still didn't work.I decided to try my iPod to see if the problem could be caused by the iPhone, but the remotes didn't work with it either.
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